Contact Us — BookJane J360

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Ready to solve your staffing challenges?

Learn how BookJane J360 eliminates manual scheduling, automates callouts, and gives your team back hours every week. Talk to a solutions expert for a personalized walkthrough — no pressure, no long sales pitch.

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Already a BookJane customer?

If you're an existing customer, log into your portal and visit the Help section for instant answers. Or reach out directly by email and our support team will get back to you within 24 hours.

FAQ

Frequently asked questions

What is BookJane?

BookJane is an all-in-one workforce management platform that automates manual processes in callouts to fill open shifts and scheduling — helping care organizations manage staffing challenges and labour shortage issues. From retirement homes to long-term care to child care, J360 eliminates the phone calls, spreadsheets, and last-minute scrambles.

Where is BookJane based?

BookJane is headquartered in Toronto, Ontario, Canada. We proudly serve customers across Canada, the United States, and the United Kingdom.

How does BookJane solve my labour shortage?

J360 helps you optimize your existing workforce through intelligent scheduling and automated shift callouts — so your internal team fills more shifts before you ever reach out to a costly agency. You also gain access to shared staffing pools and a verified agency network for when you need extra coverage fast.

How much does BookJane cost?

We offer a few different plans depending on the size of your team and the features you need — all designed to be cost-effective and deliver fast ROI. Talk to an expert to get pricing tailored to your community.

What types of organizations use BookJane?

Our primary focus is senior living and healthcare — including retirement communities, long-term care homes, hospitals, vaccination clinics, staffing agencies, and child care facilities. If your organization deals with shift-based staffing, BookJane was built for you.

I'm a BookJane customer with a product question.

Log into your platform or mobile app and visit the "Help" section for guided support. You can also email support@bookjane.com and our team will respond within 24 hours.

I have a question about my current plan or billing.

Reach out to your dedicated Customer Success Manager, or email us at sales@bookjane.com and we'll get back to you within one business day.

How can we help you?

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Frequently asked questions

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