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Team Communication

Reach your whole team.
Instantly, from one place.

Stop managing your team through scattered texts and group chats. J360 brings every conversation — broadcasts, group messages, and direct 1:1s — into a single platform your whole team already uses.

1
Platform for all
team communication
0
Personal numbers
shared with staff
100%
Of your team reachable
with one broadcast
Real
Time read receipts
on every message
How it works

Three ways to communicate — all in one place

Whether you need to reach one person or your entire team, J360 gives you the right tool for the job — without leaving the platform your team is already using for scheduling.

1
Broadcast to everyone
Send a one-way message to your entire team — or a specific group — in seconds. Policy updates, schedule changes, shift notes, or urgent announcements. Delivered instantly to every device.
Delivered in seconds
2
Message groups & individuals
Start a group thread with a department or location, or send a private 1:1 message to any team member. Real-time, two-way conversations — all inside J360.
Two-way, in real time
3
Track who's seen what
Read receipts on broadcasts and messages mean you always know who's been reached. No more wondering if the update got through — the data is right there.
Full read receipt tracking
01 · Direct & group messaging

Connect with your team — one person or many

Create a group chat for a specific location, department, or shift type — or reach out privately to any individual staff member. J360's built-in messaging keeps all conversations organized in one inbox, so nothing slips through the cracks and no personal numbers need to be shared.

  • 1:1 direct messaging between any staff member and manager
  • Group chats organized by site, department, or role
  • All messages stored in one centralized inbox
  • Push notifications ensure messages are never missed
See messaging in action
J360 · Messages
Live
Messages
AM
Alex M.
Sounds good!
ST
Site B Team
Updated rota…
3
JW
Jordan W.
Thanks!
KP
Kim P.
I'll be there
AM
Alex M. · Support Worker
● Online now
Hey, can you swap the Friday evening shift with me?
10:14 AM
Yes, that works for me. I'll put the swap request in now.
10:16 AM
Perfect, thanks! 🙌
10:17 AM
Swap confirmed in J360 ✓
10:18 AM
Type a message…
02 · Team broadcasts

One message. Your whole team. Instantly.

When you need everyone to know something — a policy change, an urgent update, a shift note before a big day — broadcasts let you reach your entire team or a specific group in seconds. No group texts, no email chains, no wondering who saw it. Read receipts tell you exactly who's been reached.

  • Send to your full team or filter by site, role, or department
  • Push notification delivered to every recipient instantly
  • Real-time read receipts — see who's acknowledged the message
  • Use for announcements, policy updates, urgent alerts, and more
See broadcast features
J360 · New Broadcast
Compose broadcast
To:
All staff · Site A & B
Important: Parking on Level 2 will be unavailable this Friday from 7am–3pm due to maintenance. Please use Level 4 instead. Thank you!
Broadcast delivered · 42 of 42 staff notified
SM
Sarah M.
Read 2m ago
JT
James T.
Read just now
ML
Maria L.
Pending…
03 · Centralized inbox

Never miss a message. Manage everything from one screen.

Every broadcast, group thread, and direct message lives in a single organized inbox — accessible from the web platform or the mobile app. Reduce your administrative load, stay on top of every conversation, and keep your entire team informed without ever losing track of what's been sent or seen.

  • All message types in a single, organized inbox
  • Clear labels for broadcasts vs. direct messages
  • Accessible on web and mobile — always in sync
  • Keeps all team comms off personal phones and group chats
See the full mobile experience
J360 · Inbox
All messages
3 unread
Management · Broadcast
Important: Parking on Level 2 will be unavailable this Friday…
2m ago
Broadcast
AM
Alex M.
Hey, can you swap the Friday evening shift with me?
10m ago
Direct
ST
Site B Team · Group
Updated rota for next week has been posted…
1h ago
Group
JW
Jordan W.
Thanks for confirming — see you Tuesday!
Yesterday
Direct
Management · Broadcast
New health & safety guidelines are now available…
Mar 24
Broadcast
Proven results

When your team communicates better, everything improves.

Outcomes from organizations using J360 communication features across all sectors.

97%
Staff engagement rate
with the platform
100%
Team reachable with
a single broadcast
0
Personal numbers
needed to reach staff
10×
ROI in 15 months —
verified client data
Customer stories

What managers say about team communication

Retirement Community
"We used to manage everything through personal WhatsApp groups. It was chaos. Now all our team communication is in J360 and I can see exactly who's read what. Night and day difference."
TC
Tracey C.
Operations Coordinator
Community Services Organization
"Being able to broadcast an update to 60+ staff in seconds is incredible. Before J360 I'd spend an hour sending individual messages. Now I send one and it's done."
MH
Michael H.
Site Manager
Staffing Agency
"Having scheduling, shift callout, and messaging all in the same platform has transformed how we operate. Staff feel more connected and managers spend less time on admin communication."
LB
Lisa B.
Agency Operations Lead

Explore the full J360 platform

Communication is just one piece. See how the whole platform works together.

Shift Callout
Fill open shifts in under 5 minutes
Scheduling
Build 6-week rotations in minutes
Mobile App
Your team's schedule in their pocket
Data & Analytics
Real-time labour intelligence
Stop managing your team through texts

One platform.
Every conversation.

See how J360 communication works alongside scheduling and shift callout — live, in a free demo.

No credit card required · Setup in 3 weeks · 1-855-265-5263